Customer Care

We’re at your service.

Contact our Customer Care team with any questions about your order.

Hours:

Monday – Friday, 9am – 5pm ET

Our Customer Care team delights in speaking to all of you – hearing your stories, helping you design gifts, and more. However, on the exceptionally rare occasions when someone is rude or abusive, the team will politely and immediately end the call. We look forward to hearing from you!

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Call us at +1 401-575-2917
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The Haverhill Experience

Fast Turnaround

Personalized fine jewelry made in our Rhode Island studio in 1-3 days.

Sustainability & Ethics

Our commitment to the environment and to the causes we value.

Sizing Guide

Effortlessly find the perfect fit for yourself and your loved ones.

Financing

Enjoy complimentary zero interest for up to 12 months with Affirm.

Returns & Warranty

Shop with ease and confidence with our policies.

Design Alterations

Enhance your existing Haverhill jewelry as your story evolves.

Signature Packaging

Beautifully delivered in our complimentary gift wrap and packaging.

Designed to Live In

Handcrafted in solid 14k gold, so you’ll never have to take it off.