Join the Family
Create your account and step into the world of Haverhill — where your story shines in gold.
How it Works
1
Join the Family
Create your account and step into the world of Haverhill — where your story shines in gold.
2
Shop What You Love
Earn points every time you add to your personalized collection — it’s that effortless.
3
Redeem Your Rewards
Turn your points into savings on future treasures — a little thank-you for celebrating life’s moments with us.
How it works
Shop What You Love
Earn points every time you add to your personalized collection — it’s that effortless
Redeem Your Rewards
Turn your points into savings on future treasures — a little thank-you for celebrating life’s moments with us.
VIP Tiers
Spend $500
Emerald
- 1 Point Per $1 spent
- Birthday Reward - 500 points
- Early access to new product lines
Spend $1,500
Sapphire
- 1.5 Points Per $1 spent
- Birthday Reward - 750 points
- Early access to new product lines
- Early access to special offers & promotions
- Free 2-day shipping on all orders - USA only
- 1 Free Alteration per year
Spend $3,000
Diamond
- 2 Points Per $1 spent
- Birthday Reward - 1,000 points
- Early access to new product lines
- Early access to special offers & promotions
- Free overnight shipping on all orders - USA only
- 2 Free Alterations per year
- Exclusive access to sample sales
- VIP Customer Support
- Direct product input
FAQs
How do I join the loyalty program?
Simply sign up to create your account and start earning rewards!
How can I earn points?
Earn points by signing up, making purchases, and more! Check out the Ways to Earn section for details.
How do I redeem my points?
Log in, visit your dashboard, and select the Ways to Redeem section to redeem your points for rewards.
Where can I see my points balance?
First, log in to your account! Your points balance will be highlighted at the top of the loyalty page, account dashboard or at checkout.
Do my points expire?
Points will expire after one year if there isn't any account activity.
Do my rewards expire?
Rewards will not expire after the rewards are activated in the account.
What happens to my points if I return a purchase?
If you return a purchase, the points you earned for that purchase will be deducted from your account.
When do I get my birthday gift?
On your birthday! The only instance where birthday points will be delayed is if your birthday is entered within 30 days from the day you entered it, in which case you'll receive them the following year.
I forgot to use my points at checkout, can I apply them retroactively?
No, unfortunately points cannot be redeemed after a purchase has already been made.