FAQ
Have any questions?
About the Company
Where is HAVERHILL located?
Our studio is located in Warren, Rhode Island.
What are HAVERHILL customer service hours?
Our customer service representatives are available Monday through Friday, 9 a.m. to 5.30 p.m., Eastern time. Please note that our studio is closed on all bank holidays.
How long has HAVERHILL been in business?
Our company has been in business since 2013. You can read more about our journey here.
Does HAVERHILL have a newsletter?
Yes! You can subscribe to our newsletter here to stay up-to-date on all of our new releases, promotions and styling tips, and you will receive an email with a code for 10% off of your first order when you subscribe.
Where can I see HAVERHILL jewelry in person?
We are an online retailer and do not have a brick and mortar showroom at this time.
Where can I follow HAVERHILL on social media?
The Haverhill Experience
Fast Turnaround
Personalized fine jewelry made in our Rhode Island studio in 1-3 days.
Designed to Live In
Handcrafted in solid 14k gold, so you’ll never have to take it off.
CUSTOMER CARE
Answers to all your questions, plus concierge service to help you create the perfect piece.
Sustainability & Ethics
Our commitment to the environment and to the causes we value.
