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Processing and Shipping Times and Fees

Need a gift in a hurry? Waited until the last minute? That’s not a problem! We pride ourselves on making beautiful, custom-made jewelry with a turnaround time that meets your deadlines.

With Rush Production and Next Day Air Shipping, we can have a piece of personalized birthstone jewelry in your hands (or the hands of your loved one!) within four days!

 

FOR FASTER DELIVERY ON ALL US ORDERS, WE RECOMMEND CHOOSING RUSH PRODUCTION AND UPS 2ND DAY AIR OR UPS NEXT DAY AIR SHIPPING

 

PROCESSING TIMES AND FEES

Standard Production

Cost: Free

Description:

Items are made to order within 7 business days, excluding weekends and holidays. Expect your item to ship in 7 working days after you place your order. For example, if you place your order on a Monday, your order is due to ship on the following Wednesday (in the next week). 

This option refers to processing time only. For an estimate on shipping times, please see below.

 

Rush Production

Cost: $25

Description:

Items are made to order within 3 business days, excluding weekends and holidays. Expect your item to ship in 3 working days after you place your order. For example, if you place your order on a Tuesday, expect your order to ship by Friday of the same week.

This option refers to processing time only. For an estimate on shipping times, please see below.

 

Multiple Items in Order with Varying Production Times 

If the production time of all items in your order is within 7 business days, we wait until production of all items in your order is complete before making (one) shipment. If you wish for us to ship your items as they are ready in multiple shipments, please contact our Customer Service Team and we will be happy to help you make those arrangements. There may be additional charges incurred for multiple shipments. If there are items in your order that exceed production time of 7 business days, we will send your order in multiple shipments at no additional charge. If you have paid for expedited shipping, the first item(s) produced will be shipped with expedited shipping and the items produced after 7 business days will be shipped with free, UPS ground shipping. 

 

DOMESTIC SHIPPING TIMES AND FEES 

Standard Shipping

Cost: Free on Purchases $150 or more

Description: 

Free UPS Ground Shipping 1-4 business days upon order completion. Items from our In-Stock collections will ship the same day the order is placed when ordered by 4:00 pm Eastern time.

For an estimate on processing times, please see above.

Due to ongoing delays caused by COVID-19, we recommend choosing a faster shipping option like the ones below if the order is needed by a specific date.

 

UPS 2nd Day Air Shipping

Cost: Varies by destination

Description: 

Ship UPS 2nd Day Air 2 business days upon order completion. Items from our In-Stock collections will ship the same day the order is placed when ordered by 2pm Eastern time.

For an estimate on processing times, please see above.

 

UPS Next Day Air Shipping

Cost: Varies by destination

Description: 

Ship UPS Next Day Air 1 business day upon order completion. Items from our In-Stock collections will ship the same day the order is placed when ordered by 2pm Eastern time.

For an estimate on processing times, please see above.


INT
ERNATIONAL ORDERS

Processing times and fees for international orders are the same as listed above.

We ship worldwide with DHL and UPS. Shipping times vary based on the destination country. Shipping prices do not include taxes and duties. International orders are final sale and cannot be returned.

There may be duties and taxes incurred on your shipment for which you will be responsible. Please note that we do not have any control over these fees, and we are unable to advise the estimated cost as it varies by country. For more information, please contact your local customs office.

Note: Once your order is dispatched, you will receive a shipping notification with tracking information.