Returns and Warranty

Made to Order items are returnable for store credit only.

The Haverhill two year warranty covers basic repairs and manufacturing defects for two years. Please retain your sales receipt as proof of purchase. The warranty is valid only if the jewelry has been purchased from a Haverhill authorized retail partner. Jewelry damaged by accident, negligence, unauthorized service or other factors unrelated to defects in material or workmanship will not be considered under warranty. 

For more information, visit our FAQ or contact us.