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Contact our Customer Care team with any questions about your order. We also offer concierge service – one-on-one consultations with a stylist so you can design a beautiful, meaningful piece.


Monday – Friday, 9am – 7pm ET Saturday 10am – 5pm ET

Our Customer Care team delights in speaking to all of you – hearing your stories, helping you design gifts, and more. We value them highly, supporting and protecting them in their role. On the exceptionally rare occasions when someone is rude or abusive, the team will politely and immediately end the call.

Customer Care

We’re at your service.